Cisco Data Center Unified Computing System C-series Troubleshooting (DCUCSCTS)

The primary audience for this course is as follows:

• Data center technicians
• data center administrators
• system engineers

The secondary audience for this course is as follows:

• Data center designers and managers

The tertiary audience for this course is as follows:

• Program and project managers

The following prerequisite skills and knowledge are recommended before attending this course:

• Understanding of server system design and architecture
• Familiarity with Ethernet and TCP/IP networking
• Familiarity with storage area networks
• Familiarity with Fibre Channel protocol
• Understanding of Cisco enterprise data center architecture
• Familiarity with hypervisor technologies (vSphere, Hyper-V, Xen)

Previous attendance of the following Cisco learning offerings is recommended to fully benefit from this course:

• Data Center Unified Computing Implementation (DCUCI) v4.0
• Attendance of Data Center Unified Fabric Implementation (DCUFI) v4.0

This intensive 2-day course covers the following hot topics:

• Review of Troubleshooting Methodology: how to gather data and how to execute a Fault Isolation Process
• Troubleshooting Management Access, including executing CIMC and BIOS Password Recovery, troubleshooting LOM, Cisco Card Mode, IPMI Access and SoL Access
• Configuring Firmware Updates, EFI Shell to Remotely Update CIMC BIOS, USB Recovery Modules for CIMC BIOS and recovering from Corrupt Server BIOS
• Troubleshooting LAN Connectivity, cable issues, CNA LAN Configuration and P81E CNA LAN Configuration
• Troubleshooting SAN Connectivity, CNA SAN Configuration and P81E SAN Configuration
• Troubleshooting RAID Configuration, RAID Card Failures and Disk Failures
• Troubleshooting Operating System Driver Issues, Windows Drivers, VMware ESX/ESXi Drivers and Red Hat Linux Drivers
• Configuring C-Series Integration with UCS Manager, B-Series Hardware Integration and C-Series CIMC BIOS to Integrate with UCS Manager